StayAura Nova
StayAura Nova

Bookings and paperwork

Booking Management for Serviced Accommodation

Reservation admin for longer stays: booking forms, corporate details, extension handling and keeping unit availability accurate across direct and platform bookings.

Serviced Accommodation Bookings

Support scope

  • Booking forms
  • Corporate details
  • Extension requests
  • Unit allocation

Booking admin for longer stays

  • Booking forms

    Issued, chased and filed so every stay has complete documentation.

  • Corporate details

    Company contacts, purchase order references and billing contacts recorded correctly.

  • Extension requests

    Availability checked, options prepared for you and records updated once approved.

  • Unit allocation

    Tracking which unit is committed to which stay across a building or portfolio.

  • Availability accuracy

    Direct and platform availability kept aligned so a long stay does not get booked over.

What we agree before serviced accommodation bookings begins

  • The systems and properties included
  • The hours when work will be covered
  • Which routine decisions the assistant can make
  • What must be escalated and through which channel
  • How completed work and open issues will be reported

A useful scope

The outcome is less owner involvement, not less visibility

Good serviced accommodation bookings should leave a clear record of what was done, what is still open and what needs your decision. It should not move important information into another private inbox.

During onboarding we build the working routine inside your existing tools, review accuracy closely and then reduce oversight as the process proves reliable.

Questions

Common questions

Booking paperwork always a step behind?

We will keep the documentation complete and the availability accurate.

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