Privacy Policy

Enquiry details you send us

When you request a free consultation we collect your name, business name, email address, phone number and the details you choose to share about your properties and the support you need. We use this only to reply to your enquiry and arrange your consultation. Enquiries are stored securely and are visible only to authorised StayAura Nova staff.

Advertising measurement

We advertise on Google. With your permission we use Google Ads conversion measurement, which sets cookies in your browser and sends Google information about your visit and whether you submitted a consultation enquiry. Google Ireland Limited and Google LLC act as the recipients of that information. We use it to measure which adverts lead to enquiries and to improve how our advertising budget is spent. We do not sell your information.

Google explains how it handles data from partner sites at business.safety.google/privacy.

Your cookie choices

If you are in the UK, the EEA, Switzerland or Quebec, advertising cookies are switched off until you accept them in our cookie notice. You can change your mind at any time using the Cookie settings link in the footer of every page. Declining advertising cookies does not affect your ability to browse the site or send an enquiry.

Contact

For any question about your information, or to ask us to delete an enquiry you have sent, please get in touch through our consultation form and we will respond.