Booking & Calendar Management Support
Keep reservations, availability and booking details organised across your platforms with a virtual assistant who maintains your calendars day to day.
What this includes
Typical tasks your virtual assistant can take on
Every setup is different. We confirm the exact responsibilities with you during your consultation and adjust as your workload changes.
- Keeping availability and calendars aligned across platforms
- Recording and tracking reservation details
- Following up on booking amendments and cancellations
- Flagging gaps, overlaps or double-booking risks
- Maintaining booking records and internal trackers
Why it matters
Small calendar errors create expensive operational problems
A date change affects more than the booking record. It can alter the cleaning schedule, access arrangements, guest messages and availability on another channel. When those updates are made in different places at different times, gaps and double-booking risks appear.
Dedicated booking support keeps the reservation record and the operational schedule aligned, while pricing, refunds and acceptance decisions remain under your control.
The working process
How bookings are kept accurate
- 1
Record
New bookings, party details and special requirements are captured in the system you already use.
- 2
Check
Availability and blocked dates are reviewed across connected channels.
- 3
Update
Amendments and cancellations trigger the relevant calendar, cleaner and guest-message changes.
- 4
Flag
Gaps, overlaps and unclear reservations are raised while there is still time to act.
Clear scope
Clear decisions, confidently supported
- Accurate booking information to support your pricing decisions
- Cancellation exceptions prepared clearly for your review
- Refund requests organised around your approval process
- Unusual bookings flagged early with the details you need
Questions