Holiday lets
Holiday Let Virtual Assistant Support
Support for holiday let owners dealing with seasonal peaks, Saturday changeovers, longer bookings and properties that are often a long way from where the owner lives.
Seasonal businesses need cover when it counts
Holiday lets rarely spread their workload evenly. Enquiries cluster in the new year, changeovers pile up on the same day each week through summer, and the quiet months are when the admin backlog gets cleared.
Support can be arranged around that shape: heavier in season, lighter out of it, with the same person who already knows the properties.
Common holiday let tasks
- 01
Changeover coordination
Managing the Friday and Saturday changeover rush, including cleaners, laundry and welcome preparation.
- 02
Enquiry handling
Answering availability and property questions during peak booking periods.
- 03
Arrival information
Sending directions, key collection details and local information ahead of each stay.
- 04
Booking records
Recording deposits, balances due and guest details across your booking channels.
- 05
Local contact chasing
Following up with caretakers, gardeners, hot tub servicing and other local suppliers.
- 06
Off-season admin
Refreshing listing content, tidying records and preparing for the next season.
What a clear support scope should include
- Named responsibilities and working hours
- Approved systems and access levels
- Written escalation rules
- A documented handover and cover process
- Regular review as workload changes
Questions
Common questions
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Changeover season heavier than your current cover?
Tell us how your season runs and we will suggest what support makes sense and when.
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