StayAura Nova
StayAura Nova

Back office

Admin Support for Serviced Accommodation Operators

Unit-level records, supplier accounts, utilities, compliance dates and the recurring reporting that keeps a multi-unit operation legible.

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Serviced Accommodation Admin

Support scope

  • Unit records
  • Utilities and accounts
  • Compliance dates
  • Inventory checks

Admin across a unit portfolio

  • Unit records

    One record per unit covering inventory, access, suppliers and history.

  • Utilities and accounts

    Tracking supplier accounts, readings and contract dates per property.

  • Compliance dates

    Certificates and inspections tracked with advance reminders. Responsibility remains yours.

  • Inventory checks

    Recording reports from your teams and reordering what has gone missing.

  • Reporting

    Occupancy, issues and outstanding jobs summarised on a regular cycle.

What we agree before serviced accommodation admin begins

  • The systems and properties included
  • The hours when work will be covered
  • Which routine decisions the assistant can make
  • What must be escalated and through which channel
  • How completed work and open issues will be reported

A useful scope

The outcome is less owner involvement, not less visibility

Good serviced accommodation admin should leave a clear record of what was done, what is still open and what needs your decision. It should not move important information into another private inbox.

During onboarding we build the working routine inside your existing tools, review accuracy closely and then reduce oversight as the process proves reliable.

Questions

Common questions

Related support

Unit admin spread across too many places?

We will consolidate it and keep it maintained.

Book a Free Consultation

No obligation. Tell us what you need and we'll recommend the right support.